Legal
Privacy Policy
LawDesk — Practice Management for Pakistani Advocates
LawDesk ("we", "us", "our") is a practice management platform operated by FABXERS, accessible at lawdesk.com.pk and app.lawdesk.com.pk. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By creating an account or using LawDesk, you agree to this Privacy Policy.
Who This Policy Applies To
This policy applies to:
- Advocates — solo practitioners and law firm members who use LawDesk to manage their practice
- Firm Administrators — who manage team accounts under a LawDesk Firm or Enterprise plan
- Visitors — who visit lawdesk.com.pk without creating an account
Information We Collect
2.1 Information You Provide Directly
Account Information
- Full name
- Email address
- Phone number (Pakistan format: +92XXXXXXXXXX)
- Bar Council enrollment number
- City and province
Firm Information (Firm/Enterprise plans)
- Firm name
- Team member names and email addresses
- Roles assigned within the firm
Client and Case Data
- Client names, CNIC numbers, addresses, and contact details
- Case titles, case numbers, court names, case types
- Hearing dates, outcomes, and adjournment records
- Opposing party and opposing counsel names
- Case notes and internal memos
- Fee records, invoice details, and billing history
Documents
- Legal documents uploaded to the platform (PDF, images, DOCX)
- AI-generated legal document drafts (Vakalatnama, POA, Affidavit, Bail Applications)
- Court orders and judgments stored per case
2.2 Information Collected Automatically
- IP address and approximate location
- Browser type and device information
- Pages visited and features used within the app
- Login timestamps and session duration
- Error logs for debugging purposes
2.3 Information from Third Parties
- Google OAuth — if you sign up using Google, we receive your name and email from Google
- Stripe — payment processor; we receive transaction confirmations but do not store your full card details
- Firebase — device tokens for push notification delivery
How We Use Your Information
We use the information collected for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Contract performance |
| Sending hearing reminders via SMS and push notification | Contract performance |
| Generating legal document drafts using AI | Contract performance |
| Processing subscription payments | Contract performance |
| Providing firm-level multi-user access | Contract performance |
| Improving app features and fixing bugs | Legitimate interest |
| Sending product updates and announcements | Legitimate interest / Consent |
| Complying with legal obligations | Legal obligation |
We do not use your client data or case data for any purpose other than delivering the LawDesk service to you.
AI Features and Your Data
LawDesk uses the Google Gemini API (gemini-2.5-flash) to power AI features including:
- Hearing summary generation
- Legal document draft generation (Vakalatnama, Affidavit, Bail Application, POA)
- Document parsing and analysis
Important
When you use an AI feature, the relevant case or document content is sent to Google Gemini's API for processing. This processing happens on our secure backend server. Your data is never sent directly from your browser to any AI provider.
We do not use your case data or client data to train AI models. All AI processing is done on a per-request basis.
Please review Google's Privacy Policy for how Google Gemini handles API data.
Document Storage
Documents you upload (court orders, evidence, pleadings) are stored using Supabase Storage, hosted on secure cloud infrastructure. All documents are:
- Stored in a private bucket, not publicly accessible via URL
- Accessible only to the account that uploaded them
- Accessible to firm administrators if you are a member of a firm on LawDesk
- Protected by Row Level Security (RLS) so no other user can access your files
Data Security
We implement the following security measures:
- All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
- Passwords are hashed and never stored in plain text
- Supabase Row Level Security ensures users can only access their own data
- API keys and service credentials are stored server-side only and never exposed to the browser
- Regular automated backups of the database
- Rate limiting on all API endpoints to prevent abuse
Despite these measures, no system is 100% secure. If you suspect unauthorized access to your account, contact us immediately at [email protected].
Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion |
| Case and client data | Until account deletion |
| Uploaded documents | Until manually deleted or account deletion |
| Billing and invoice records | 7 years (legal/tax requirement) |
| Server logs | 90 days |
| Deleted account data | Purged within 30 days of deletion request |
Your Rights
As a user of LawDesk, you have the following rights:
- Access — Request a copy of all data we hold about you
- Correction — Update incorrect or incomplete information via your profile settings
- Deletion — Request deletion of your account and all associated data
- Data Portability — Request your case and client data in a machine-readable format (JSON/CSV)
- Objection — Object to processing of your data for marketing purposes
- Withdraw Consent — Unsubscribe from marketing emails at any time
To exercise any of these rights, email us at [email protected] with the subject line "Privacy Request." We will respond within 14 business days.
Cookies
LawDesk uses minimal cookies:
| Cookie | Purpose | Duration |
|---|---|---|
| Authentication token | Keep you logged in | Session / 30 days |
| Preferences | Remember your app settings | 1 year |
| Analytics (Google Analytics) | Understand usage patterns (anonymized) | 2 years |
You can disable cookies in your browser settings. Disabling authentication cookies will log you out of the app.
Children's Privacy
LawDesk is a professional platform intended for licensed advocates and legal professionals. We do not knowingly collect information from persons under 18 years of age. If we become aware that a minor has created an account, we will delete that account immediately.
Third-Party Links
LawDesk may contain links to external websites such as court websites or legal resources. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
- The "Last Updated" date at the top of this page will change
- For significant changes, we will notify you via email or an in-app notification
- Continued use of LawDesk after changes constitutes acceptance of the updated policy
Contact Us
If you have any questions, concerns, or privacy requests, contact us at:
This Privacy Policy was written for LawDesk, a practice management platform serving Pakistani legal professionals.